How much notice in advance is needed to make an order?
Please give us at least 72 hour notice before a 3D Shoot.
What is the turnaround time to receive content?
You will receive all photos and the 3D Tour sometime the day after the shoot. The schematic floorplan and 360 Aerial View may take up to 2-3 business days to return.
How do I receive my content?
You will be notified by email when your content is ready. It will come in the form of a google drive link.
Who will be on site to complete the job?
We have a number of different service providers. Your service provider will reach out to you to confirm the job order.
What/How should I prepare the property?
There Is a list of instructions for how to prepare your property. Click on this link for the instruction PDF file:
How long deos it normally take for the 3D capture?
It varies form 1 Hour up to 3 Hours depending on the size of the property. 2000 Sqft normally takes an hour.
Does the agent or the home owner have to be there for the 3D scanning?
Not necessarily, but we recommend agent/home owner to be there for any last minute accomidations. You can use a lockbox and enter the code on order page. it will not be shared to anyone but the 3D Photographer.